Login with your username and password
Go to the tab “My account”

Simply go to My account – My Preferences

You can change your password there by putting a new password and confirming it by clicking on the update button.

 

Login with your username and password
Go to the tab “My account”
In “Preferences” you can change all the information you want and then confirm the information by clicking the update button.

Click on the “lost password” button at the right top of the page.

A form will open. Please enter your Username and E-mail address then click on the Send Password.

You will receive a new password by email right away. If you forgot your Username, send us and email to support@mrmachinery.com and a representative will assist you within the shortest delay.

You can review your invoices in your MY ACCOUNT / Invoices.
The page will show you the invoices that are outstanding.
You can review the invoice for printing clicking on the price displayed in the column “fees”, or review the auction clicking the auction title.

After an invoice is paid, MrMACHINERY personnel will remove them from the outstanding invoices, and it will not appear in your account anymore.

If the Seller does not deliver the item to the Buyer, the latter shall inform Mr Machinery thereof. In addition, the Seller shall pay Mr Machinery a penalty (forfeiture penalty) equal to 15 % of the highest bid obtained, without prejudice to any other right or claim that could be raised against the Seller. This forfeiture penalty shall be equal to at least € 1,000.
In the case of Seller default, the Buyer shall have the option of cancelling the transaction. If the Buyer chooses this option, Mr Machinery shall transfer 50 % of the forfeiture penalty mentioned above to the Buyer as compensation if the penalty was actually collected from the Seller.

 The Buyer may also choose to sue the Seller before the Courts for defaulting on the transaction. In this case, Mr Machinery shall provide the Buyer with the Seller’s details (identity, address, contact name,..).

If the Seller does not deliver the purchased item, delivers an item that does not meet the description made by the Seller, or breaches any of the provisions of the present Terms and Conditions, the highest Bidder shall have the right to insert a negative evaluation of the Seller, without prejudice to any claim or right he might have against the Seller.

Every item is sold ‘as is, where is’ and as described in the Inspection Report. Mr Machinery cannot be held liable for hidden defects that cannot be detected via the Inspection Report (such as, but not limited to engine failure, hydraulic failure, etc…)

 The Seller bears the responsibility for any technical defects, misrepresentation, non-conformity, broken pieces, or whatever defect that would hinder the use envisaged by the Buyer.

 Mr Machinery does not offer any guarantee that the equipment will meet the Buyer’s expectations and requirements.

If the Seller withdraws the equipment before the auction start date, and decides not to put his item up for auction, the Seller shall pay Mr Machinery a penalty equal to 50 % of the sales commission calculated on the starting price.

The Buyer is responsible for all title transfers, freight and transportation costs related to transporting from the sale or equipment location. The Buyer may choose a third party from the Mr Machinery website to transport the machine, but Mr Machinery is not responsible for any act or consequences arising from such third party transportation. All information about the transportation must be communicated to the Seller in order to allow him to issue the necessary documents. Buyers may not transport the Equipment until full payment (including any applicable sales tax) has been received by Mr Machinery. Insurance of the machine is the Buyer’s responsibility.

All legal and necessary documents for the transfer of ownership, including specific documents required for export and import, will be supplied by the Seller or by another party designated by the Seller. All export documents are the responsibility of the Buyer including all relevant charges. These documents are mandatory before removal of any item whether for export outside the European Union or for intra community sale.

The Seller can authorize Mr Machinery to appoint a customs broker or to act on the owner’s behalf preparing the customs documents necessary to release machinery to the Buyer, and all costs incurred in this regard shall be at the expense of the Seller.

 

 

You can get instant shipping quotes and sea freight services by using our unique MyFreight calculator.

Simply choose country/port of origin and country/port of destination and click on SUBMIT.

 

 

 

As for documents, road transport and other freight requirements, MrMachinery customer support team will assist you from start to finish. Simply send us a request to freight@mrmachinery.com. Or contact directly one of our freight partners listed under TRANSPORT / SHIPPING.

 

 

Payments are by bank transfer only.

In certified auctions, the Seller may offer the item to the second highest bidder. In this case, the second highest Bidder shall have 2 days to accept the proposal. If the second highest Buyer accepts the proposal, the transaction shall be processed according to the present Terms and Conditions and the Commission shall be paid and calculated on the basis of the second highest corresponding bid. If the second highest bidder does not accept the proposal, the transaction shall be proposed for settlement to the next highest bidders (2nd, 3rd, etc...) and the Commission shall be calculated on the basis of that Buyer’s bid.

 OR    The Seller may choose to re-list the item for another auction within the next 30 days. In this case, the same principles and fees shall apply.

OR    The Seller may also choose to withdraw the item from auction with no penalty or commission to be paid.

If the highest bidder does not complete the transaction (e.g. does not pay for the item), the Seller shall have the right to insert a negative evaluation of the Buyer. In addition, and without prejudice to any other right he might have against the Buyer, the Seller shall have the right to request a refund of the sales commission from the Buyer

If the payment is not processed after the 21-day period following the end of the certified auction, the Buyer shall be considered in default, the transaction will be canceled, and the Buyer shall pay Mr Machinery a penalty (“Default Penalty”) equal to 10 % of the amount of the transaction. This penalty will be equal to at least € 1,000 or the deposit made by the Buyer. In the latter case, the Buyer unconditionally forfeits his deposit and acknowledges that Mr Machinery may use it as a Default Penalty. In addition, the Buyer may be barred from any use of the Mr Machinery website and services.

The Buyer will pay all transport related costs.

Buyers must pay hammer price to seller latest 10 days after end of auction. Buyer’s contact details will be communicated in “Item Sold” email notification.

At the end of a Certified Auction, Buyers must pay Mr Machinery within 10 days of the closing of the Auction. After this 10-day period, and for the following 11 days (day 11 to day 21), the Buyer shall pay Mr Machinery a penalty of 25 Euros/day.

All purchases must be picked up at the Seller’s premises within 4 weeks following the auction closing date, and all costs, responsibility and risk of such removal shall be borne by the Buyer. Extra costs for the storage of the machines not removed within the term mentioned above may be charged by the Seller to the Buyer.

The Buyer is responsible for all title transfers, freight and transportation costs related to transporting from the sale or equipment location.

Sellers must pay auction fee to MrMachinery latest 30 days after end of auction.

Within 3 weeks of receipt of the payment from the Buyer, Mr Machinery shall remit the purchase price to the Seller, less the applicable commission. Payments are by bank transfer only.

The Sellers shall be responsible for the equipment until removal from the Seller’s location by the Buyer or until the last day for removal as indicated by the Seller. The Seller states that he shall maintain the equipment in the same condition as documented in the listing details and the online Inspection Report.

The Seller indemnifies Mr Machinery from any claim arising from the non–fulfillment of this obligation. The Seller’s identity will not be automatically communicated to the Buyer, but can be obtained by the Buyer in the case of a dispute arising in Certified Auctions.

MrMachinery reserves the right to refuse inspection in certain cases, such as, but not limited to items in poor condition, difficulties in accessing the item, or when the inspection preparation conditions have not been met.

Inspections are done at your location. Typical inspections on core construction equipment take one to three hours and involve an overall evaluation of the condition of your equipment. The inspector takes pictures of the equipment, performs limited functional checks, and performs a general inspection of the key systems and components.

Inspection Reports are made by independent inspectors and result in an inspection summary, a detailed component evaluation and various pictures of the item for sale. 

Inspection Reports are mandatory for Certified Auctions. They remain the property of Mr Machinery and can’t be used by Sellers for other purposes. 

Please note that Inspection reports are not intended to detect latent or hidden defects, elements that could not be found when physically dismantling the machine, or to detect a wrong description that was made by the Seller.

The cost of an inspection report is 350 Euros / item

Special rates for machinery packages or fleets are on request

The cost of the inspection shall be described in the inspection document delivered to the Seller by Mr Machinery.

For standard auctions, contact the seller directly. You can use the function “ask seller a question”. An email notification is sent to the seller. When the seller replies, you will receive an email asking to check your “my account”. An icon “new” will be displayed next to “Messages” in the section “Alerts”. This means you have a message to answer, or an answer to your questions.

For all other additional information, you can contact our customer support team by support@mrmachinery;com or +32 (54) 41 91 42

 

 

The Inspection report establishes the mechanical condition of a machine at the time of inspection. The purpose of the inspection is to provide a buyer with a high degree of confidence in a machine's mechanical condition and site-readiness without having to perform his own inspection.

 

The standardized inspection reports include ratings and comments for optical condition, key systems & components (like chassis, cabin, starter, engine, batteries,hydraulics,undercarriage,attachments, options, …) , dimensions of the machinery, nr. of hours performed, and dozens of pictures.

All inspections are reliable and consistent with the same technical standards used for the same types of machinery.

Certified Auctions are unreserved bi-monthly auctions conducted on behalf of the seller, exclusively by MrMachinery. This means that MrMachinery will do everything from start to finish. All you have to do is contact us : certification@mrmachinery.com.

After signing the agreement, your machines will be placed in consignment with MrMachinery, inspected and sold in the auction.

Your machinery will be sold and paid for in 2 to 4 weeks.

Go to MY ACCOUNT / Create Auction and upload your machinery details and pictures. In less than 2 minutes your machinery will be displayed for thousands of users to bid on.

SECTION 1 is where you insert auction details, machine specifications and description

• Auction Duration is the number of days you want the auction to last. If you do not choose a Start Date, the auction starts immediately after you save it
  
• Indicating exact location (country & town) will help buyers estimate transport and freight costs
• Auctions are awarded only if the Reserve Price is met. If the Reserve Price is not met, you can extend a "Second chance offer" to the highest bidder. You can do so from your MY ACCOUNT / ITEMS UNSOLD

SECTION 2 is where you upload pictures

• You can upload maximum 1 x Main and 6 x Additional pictures (maximum size of 1,5 MB). Simply click on "Browse" and choose images from your personal files.
  
• "Main picture" is the preview image for your auction. Only preview images are displayed on MrMachinery homepage under “ENDING SOON” and “NEW ENTRIES”.

SECTION 3 is where you can activate additional functions

• Activating "Display Questions and Answers" will display all communications between seller and buyer; making the transaction more transparent to users.
• Activating "Allow make an offer" allows users to send an offer to the seller, which if accepted, closes the auction before its scheduled closing date and time. If the seller declines an offer, the auction continues as scheduled.
  Offers expire automatically after 2 days.
  
• When you are done, click on save to review and confirm auction.

Activating this function reduces the number of duplicate questions.

 

MrMachinery will:

• provide you with an accurate market value for each machine
• inspect your machinery and take pictures
• certify your machinery and issue an inspection report
• publish your machinery and inspection reports on MrMachinery website
• promote your machinery to more than 9,000 dealers and 220,000 industry specialists worldwide via our monthly auction update newsletter
• advertise your machinery worldwide on more than 50 industry websites / portals and publications
• guarantee to the buyer the accuracy of published information and certify the quality of machines being sold
• handle on-site inspection visits
• handle documentation, transport and shipping
• handle all financial transactions through a secure bank account
  

Absolutely! Simply place a new bid and specify your new maximum amount. You may increase your maximum bid amount at any point during the auction, whether or not you are the lead bidder.

All bids and offers are displayed in the item’s currency. However you can change the currency (choose between Euro (€), USD or GBP) for information purposes only.

No, all bids in MrMachinery auctions are final and binding. You can always increase, but can never decrease your maximum bid amount at a later time.

Yes. All bids must be in whole increments. This increment is always displayed at every item. You can always bid more than one increment above the current highest bid (by using MAXIMUM BID), but your bid amount must be a whole bid increment.

At the end of the auction period, (and if the Reserve Price is met in the case of Standard Auctions), the auction will be won by the highest bidder at the price he proposed (the “Hammer Price”).

If you are the highest bidder when an auction ends, you will receive an “Auction Won” email notification confirming that you have won the auction and asking you to contact the seller for payment & removal.

If you are the highest bidder (Buyer) at the end of the auction (and if the reserve price is met in the case of Standard Auctions), you are obliged to complete the transaction with the Seller. Bidders agree that manual or automatic bidding on the Mr Machinery website is the legal equivalent of a firm purchase order.

Buying: absolutely free of commisions

A. Maximum Bid

• When an auction starts, enter the maximum price you are willing to pay and click on MAXIMUM BID. The system will automatically increase your bid by the bid increment, only if you have been outbid, until it reaches your MAXIMUM BID. If you are the highest bidder when an auction ends, you will receive an “Auction Won” email notification confirming that you have won the auction and asking you to contact the seller for payment & removal.
• If several users insert the same Maximum Bid value, the system awards the first user to do so. Also, Maximum Bids are automatically invalidated in case of new higher value Maximum Bids. If this happens, you will receive an email from us informing you are overbid, so you can increase your maximum bid, if desired.

Example:

• Starting Price = 35,000€
• Bid increment = 500€
• User X inserts Maximum Bid of 50,000€
• User Y inserts Maximum Bid of 40,000€

The system simultaneously records and invalidates user Y’s Maximum Bid (40,000€) because user X has a higher Maximum Bid.
The Current Bid automatically jumps from 35,000€ to 40,500€ (user Y’s Maximum Bid of 40,000€ + Bid Increment of 500€); with user X as High bidder.

 

 

B. Make an offer

• Please note the "Make an offer" function can only be used for "Standard Auctions": enter the price you wish to pay and click on MAKE AN OFFER. If the seller accepts your offer, the auction closes. You will then receive an "Auction Won" email notification confirming that you have won the auction and asking you to contact the seller for payment & removal.
• If the seller declines your offer, you will be notified. You can make a new offer only if your previous offer has been declined or if it expired (offers expire automatically after 2 days).

• All the machinery is inspected and a complete inspection report is issued
• We guarantee you the accuracy of published information and certify the quality of machines being sold
• all financial transactions are handled through a secure bank account
• free and immediate quote for the freight of the machinery bought
• qualified seller network

In the case where two maximum bids are equal, the earlier bid takes precedence.

Bid History is displayed in the auction details page. Clicking the link “bid history” will expand the section as in the screenshot.

The system automatically placed a bid in response to yours, because the current high bidder had specified a maximum bid amount greater than the amount you submitted.

This is because the auction system automatically responds to bids by other users by confidentially placing bids on behalf of the lead bidder, up to his or her maximum amount. Whenever a valid bid is placed in an auction that already has at least one bid, the bid will rise to cover the maximum amount specified by the new bidder, or to put the new bidder in the lead.

No. Our Certified auctions have no reserve. Reserve Prices exist only on Standard auctions.

However, items for sale in the certified auctions, have a minimum starting price, fixed by the owner.

Certified auctions : These auctions will last 1 to 2 days. The precise auction period shall be mentioned in the Auction Form and on the auction site.

Standard auctions : These auctions will last from 1 to 14 days. The exact period of the auction shall be chosen by the Seller on the electronic form to be filled in when presenting an item for auction.

If the reserve price is not met (in the case of Standard Auctions), the Seller will have the choice of proposing a “second chance” auction, where the highest bidder will be offered the opportunity to complete the transaction, relist the item or of remove it from sale.

The maximum price is equal to your maximum bid. It’s the maximum price you are willing to pay for a certain item you bid on. By entering this maximum price and clicking on MAXIMUM BID, you will activate the automatic bidding. The system will automatically increase your bid by the bid increment, only if you have been outbid, until it reaches your MAXIMUM BID. If you are the highest bidder when an auction ends, you will receive an “Auction Won” email notification confirming that you have won the auction and asking you to contact the seller for payment & removal.

Maximums Bids are automatically invalidated in case of existing or new higher value Maximum Bids.

If several users insert the same value Maximum Bid, the system awards the first user to do so.

A Reserve Price is a hidden minimum price that the seller is willing to accept for an item. In a Reserve Price auction, the seller is only obligated to sell the item once the bid amount meets or exceeds the Reserve Price. A seller can lower, but cannot raise, the Reserve Price.

All Reserve Price auctions are clearly noted with a message next to the current or opening price. This message will either say "Reserve not met" or "Reserve met". As in all MrMachinery auctions, all bids are binding, but an item will only sell to the highest bidder if the Reserve Price has been met.

Mr Machinery acts as a sale intermediary and will sell the items in auctions in the name and on behalf of the Seller. This service includes an Inspection Report drawn up by an independent inspector assigned by Mr Machinery, and the publication of the Inspection Report on the website.

These auctions will last 1 to 2 days. The precise auction period shall be mentioned in the Auction Form and on the auction site. 

Mr Machinery’s site will be a mere auction marketplace, and Mr Machinery does not act on behalf of the Seller.  These auctions will last from 1 to 14 days. The exact period of the auction shall be chosen by the Seller on the electronic form to be filled in when presenting an item for auction.

DO-IT-4U (“Certified Auctions”): Mr Machinery acts as a sale intermediary and will sell the items in auctions in the name and on behalf of the Seller. This service includes an Inspection Report drawn up by an independent inspector assigned by Mr Machinery, and the publication of the Inspection Report on the website.

DO-IT-YOURSELF (“standard auctions”): Mr Machinery’s site will be a mere auction marketplace, and Mr Machinery does not act on behalf of the Seller.

In the “Certified Auctions” procedure, Mr Machinery acts only as an intermediary on behalf of the Seller.

In the “Standard Auctions” procedure, the role of Mr Machinery is only to provide an auction platform where the parties can meet and conclude transactions.

No, registration with Mr Machinery is completely free.

International buyers, not from European Union, must complete a buyer qualification form subject to approval by Mr Machinery.

All Buyers established outside the European Union will also be required to make a refundable € 1,000 deposit to Mr Machinery as security for all transactions.
This security may be retained by Mr Machinery to recover any amount due to Mr Machinery in accordance with theTerms and Conditions or to cover a user’s debt to Mr Machinery.

Yes. However, Mr Machinery may not have sufficient time to validate your registration. Please allow yourself one to three days prior to the auction for registration approval. If you have not been approved for bidding the day of the auction, contact our customer support team directly.

Yes, you can watch all auctions without having registered. However you are not able to see the past auction results or to consult “My Freight”

Complete the online registration form by clicking on “REGISTER” ; it is FREE.
You will find the register button on the right side of the homepage.

Don’t forget to read terms and conditions carefully and to accept them.

A copy of your completed online registration form will be sent to your email address.
Print, sign and send the form along with a copy of your Identity Card to Fax: +32 (2) 706 24 20 or Email: register@mrmachinery.com.

Shortly after, we will send your username and password by email enabling you to start bidding and participating in all ongoing and future auctions

 

 

 

The commissions are based on the final bid price for the lot (Hammer Price) plus VAT (if applicable).

All Users may evaluate the Users with whom they have entered into a transaction. Evaluation of Buyers and Sellers made by users shall not be subject to control by Mr Machinery, which shall not be liable for the content or correctness of such evaluations.

After you have closed a transaction, go to “My account”, feedback, go to “Leave feedback”.

The auctions closed for which you need to leave a feedback will be displayed in that page. Clicking “leave feedback” will open the form to send it.

The rating of the user is visible next to his User ID in the auction page.

Upon subscription user get status "newbie".

The icon will change color to bronze, silver, gold and platinum after 2, 5, 10 and 20 feedback received.

 

 

If the Seller does not deliver the purchased item or delivers an item that does not meet the description made by the Seller, the highest Bidder shall have the right to insert a negative evaluation of the Seller, without prejudice to any claim or right he might have against the Seller.

If the highest bidder does not complete the transaction (e.g. does not pay for the item), the Seller shall have the right to insert a negative evaluation of the Buyer. In addition, and without prejudice to any other right he might have against the Buyer, the Seller shall have the right to request a refund of the sales commission from the Buyer

 

The quick search tool located on the left of the Mr Machinery Web site can help you locate an item of interest.

The advanced search function on the bottom of the Mr Machinery homepage allows you to search by category, make or country. 

If you would like to search past auctions, click on the past auction results tab on the right of the page. enter your query and click "Search." This will bring up all the auction results.

The machines list is generally available for online viewing from 1 to several weeks before the sale.

Depending on registration requirements, you may be approved automatically.  However, please allow one to three business days for the review process.  Our Customer Support team will always contact you if
further information is needed for your pending registration.

Mister Machinery requires its users not based in a member State of the European Union to register with the Qualification form for international buyers and to follow the registration procedure described below.

We ask our users based outside the European Union to deposit an amount of 1000 Euros before using our services. This amount will remain on deposit with Mister Machinery as long as a user wishes to use our services and buy/sell on Mister Machinery website. This amount can be deposited either by bank transfer or by credit card.

At the user’s request, the deposit will be refunded and his/her account deactivated.

Mister Machinery reserves the right to approve/refuse applications from all users.

After submitting your form, and if your application is approved, you will receive an email confirming your registration.

Buying is absolutely FREE of commissions

The Seller will be charged a commission by Mr Machinery at following rates on the final bid price for the lot (Hammer Price) plus VAT (if applicable).

• SELLERS / DO-IT-YOURSELF                     

                            1% of hammer price only if your item is sold (minimum €50)

            NO DEAL NO PAY: this means you’re item is not charged if it doesn’t get sold through the  Mr Machinery auction

 

• SELLERS / DO-IT-4U                       

                            4.75% of hammer price  

                            200 Euros per item if hammer price below 5,000 Euros

                            
 

 

 

 

 

 

Mr Machinery reserves the right to suspend or prohibit access to the website and the auction services to users :

1. who do not comply with the Mr Machinery’s Terms and Conditions
2. who are reasonably suspected of not fulfilling their obligations or
3. for any other reason that might justify such a suspension or prohibition.

Users may also request Mr Machinery to ban another User. This request shall explain the reasons why the User should be considered for banning.

 

 

Online Auctions are the most unique and valuable way of selling heavy equipment or machinery.

They are an exciting way to get good deals, they offer a great value on items and users like the excitement of getting a good price.

The Value of Selling at the Mr Machinery online Auction portal

So how can our online auctions benefit you, as a seller and why are they the best way to sell machinery?

• Speedy Process, Quick Turnaround: the auction is immediate. It happens during a set time and is completed during that time. It's quick and efficient.
• You Set the Time and Place of Your Sale.
• No Negotiations.
• Reduced transaction time
• There is no haggling over price or merchandise. The auction method is quick and efficient. When people bid, they make a commitment to buy the machinery at that price without discussion or debate.
• 24/7 availability
• Safe transactions at all times
• Record sales times
• Optimal sales price for your machinery
• Auctions Work Well in Both Good and Bad Economic Times.
• Low commissions
• No deal, no pay

Auctions are the most unique and valuable way of buying heavy equipment or machinery.

They are an exciting way to get good deals, they offer a great value on items and users like the excitement of getting a good price

Online bidding allows a buyer to attend an auction virtually, simply by using a computer with an Internet connection and Web browser. Bidders can now participate in an online auction with the same advantages they would have if they were sitting in an auction room.

Buying at our online auction offers plenty of advantages:

• Speed of the Process: an online auction is the fastest sales process around. It's quick and efficient and that's what makes it attractive.
  
• You Set Your Own Price and Establish a Value: You are in control at an auction.
• Certainty of Knowing What You're Getting.
• Opportunity for Good Value.
• 24/7 availibility
• Instant free shipping cost calculator online
• Fun and Excitement.